When life with Jayni's violent-tempered father becomes too frightening to cope with, Jayni, her mum and her little brother Kenny are forced to escape in the middle of the night. Slipping out of the house unseen, travelling up to London by train and checking into a hotel – it's almost like playing an elaborate game. They even make up false identities to protect their secret, and Jayni becomes the glamorous-sounding Lola Rose.

Tina is a triplet, but she's always been the odd one out. Her sisters, Phil and Maddie, are bigger and stronger and better at just about everything. Luckily they look after teeny-tiny Tina wherever they go--but when the girls start in scary, super-strict Miss Lovejoy's class, they're split up, and Tina has to fend for herself for the first time. Tina is horrified when she's paired up with angry bully Selma, with whom nobody wants to be friends.

Beauty Cookson is no beauty. She's a plain, timid girl who constantly feels inferior to the super-confident, snooty girls at school. Worse than the teasing in the playground, though, is the unpredictable, hurtful criticism from her father. Beauty and her meek, sweet mother live in uneasy fear of his fierce rages, sparked whenever they break one of his fussy house rules.

Dixie is the youngest Diamond girl. She and her sisters – dreamy Martine, glamorous Rochelle and tough Jude – could hardly be more different, but their mum has always tried to teach them the value of sticking together. Now Mum's expecting yet another baby, and she's convinced this one's a boy. She insists they move to a bigger place – but it's rough, dilapidated and filthy, and before they've even unpacked, Mum's gone into labour!

Marigold's daughter thinks she is the most beautiful mum in the world, but she wishes she wouldn't spend so much money and stay out all night - it's scary.